NeoTru Industrial Contact Banner - Professional Equipment Service Team

Get in Touch With Us

Your Trusted Partner for Garbage Trucks & Aerial Work Platforms - We’re Here to Solve Your Equipment Needs

Our Professional Team is Ready to Assist You

Whether you have product questions, custom requirements, or need technical support, we are here to serve you. We promise to respond to all inquiries within 24 hours and provide professional solutions for you.

Our Contact Channels

24/7 Phone Support

Global Service Hotline

Technical Support Line

+86 13114398249

Email Consultation

General Inquiry Email

254308548@qq.com

Business Cooperation Email

254308548@qq.com

SEND US A MESSAGE

Fill out the form below and our team will get back to you within 24 hours

Our Service & Guarantee Commitments

24/7 Technical Support

Our professional technical team is on standby around the clock to quickly resolve your equipment failures and technical problems, ensuring uninterrupted production operations.

Local Service Outlets

We have established service outlets in over 30 cities nationwide, providing on-site installation, commissioning and maintenance services for a convenient after-sales experience.

Comprehensive Warranty Commitment

All equipment comes with a 2-year standard warranty, and core components are covered for an extended 3 years to protect your investment.

Fast Spare Parts Supply

We have built a national spare parts warehousing network—common parts are delivered within 24 hours, and special parts within 72 hours to reduce downtime.

Free Operation Training

We provide free training on equipment operation and maintenance for customers, including on-site and online courses to improve your team's operational skills.

Preventive Maintenance Plan

We create personalized maintenance plans based on equipment usage to identify potential issues in advance, extend equipment life and reduce repair costs.

Frequently Asked Questions

The lead time for custom garbage trucks depends on configuration complexity. Standard models have a lead time of 4-6 weeks, while fully customized vehicles with special attachments take 8-12 weeks. We will provide a detailed production schedule after order confirmation.

Still Have Questions? We're Here to Help Anytime

Whether you need product quotes, technical solutions or business negotiations, our professional team will provide one-on-one exclusive services to ensure your needs are resolved in a timely and effective manner.